FAQs
How long does delivery take?
Standard UK delivery takes 2–4 working days. International orders usually arrive within 7–14 working days, depending on the destination.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs are calculated at checkout based on your location.
Can I track my order?
Yes, once your order has been dispatched you’ll receive a tracking link via email.
What is your return policy?
We accept returns within 14 days of delivery as long as items are unused, unworn, and in their original condition.
How do I start a return?
Please contact us through our Returns page with your order number, and we’ll provide return instructions.
Can I exchange for a different size or colour?
Yes, exchanges are possible if the item is in stock. Please mention your preferred size/colour when requesting a return.
How should I wash my hat?
Most of our hats are 100% cotton. We recommend hand washing in cold water, using mild detergent, and air drying to keep their shape.
Are your hats one size fits all?
Yes, most of our caps feature adjustable straps or buckles for a comfortable fit.
Do you offer children’s sizes?
At the moment, our collection is designed for adults. Children’s sizing may be added in future releases.
Do you restock sold-out items?
Yes, we regularly restock popular styles. You can sign up for back-in-stock alerts on the product page.